Every site, one platform.
MLNetworks takes the alarms, energy data and field work behind your sites, so your teams can find the cause, send the right job and confirm the fix.
Talk to an Expert
A dozen systems hold your sites. Your teams work from one.
01
Investigate issues
Alarms, site conditions and energy data are read together, so the NOC sees what failed and why.
01
Investigate issues
Alarms, site conditions and energy data are read together, so the NOC sees what failed and why.
InvestigatingSite power issue
Ridgeview RDG-0417
3 related alarms, grouped into one incident
- Mains failure02:14
- Generator failed to start02:15
- Low battery voltage03:02
Finding
Grid lost 7 times in 24 hours
Evidence
Generator did not start on the fifth outage
02
Coordinate delivery
The job is prepared, dispatched with the findings attached, and checked against the site once the engineer has left.
CompletedInspect generator start circuit
Ridgeview RDG-0417
Raised from the incident, with its evidence attached
- PreparedFinding and evidence attached
- DispatchedField team assigned
- On siteStart circuit inspected and repaired
- Completion evidence3 photographs, start test recorded
Outcome review
Generator starts on test. Site checked again.
03
Prioritize investment
Demand, utilization and asset condition go into the same investment decision, for active networks and passive infrastructure.
Why this one
Repeated grid loss and a start failure put service at risk. The assumptions are listed with the plan.
3 options comparedPower resilience
Ridgeview RDG-0417
- Keep and monitor
Decision driver: Recent repair
- Replace aging equipmentRecommended
Decision driver: Condition and performance
- Upgrade power infrastructure
Decision driver: Additional site load
The whole operation, on one platform.
- Network Monitoring & Incident ResponseRelated alarms become one incident, with a probable cause.
- Energy ManagementGrid, DG, battery and fuel for each site, against what it should be using.
- Workforce & SchedulingDispatch the job and get proof of visit back.
- Assets & InventoryOne asset register: what is on site and what state it is in.
- Sites & TenantsSites, leases, tenants and colocation requests in one place.
- Network Performance & CapacityTower loading and headroom, per site.
- Investment PlanningSmart CAPEXCompare options and see why one is recommended.
- WorkflowsNewBuild a process once and run it everywhere.
- Reports & AnalyticsEnergy reports built once and sent on a schedule.
- AI AgentsNewAn incident summary, marked measured or inferred, for a person to review.
Need help with integration and rollout?
Professional ServicesWhat we solve
Three problems every site operator knows, and how we deal with each.
Keep sites running
Problem
Alarms arrive faster than the NOC can read them, and the cause sits in another system.
How we solve it
Related alarms become one incident, read against the site and its energy data, with a probable cause and a next step.
Fix it on the first visit
Problem
Jobs go out without the background and come back without proof of visit.
How we solve it
Each job goes out with the findings behind it, and the photos and test results come back against the asset.
Spend with a reason
Problem
Capex decisions are made from separate spreadsheets, and the reasons get lost by the next budget round.
How we solve it
Options are compared side by side, and the drivers and assumptions stay with the business case.
Customer story
A tower company in the Middle East and North Africa
How a tower company cut its energy use by 8% and said yes to tenants faster
A tower company ran energy, faults, field work and colocation on one platform. Energy use fell by 8%, team productivity rose by 28%, and the alarm count reaching the NOC fell five-fold.
Read the story- 8%
- Energy saved through optimisation across the portfolio
- 28%
- Higher productivity for operations and field teams
- 5x
- Fewer alarms reaching fault management
TM Forum Catalyst projects
Built with operators, in public
Catalysts are proofs of concept run through TM Forum, where operators and technology companies work on one problem together. These are industry projects, not customer deployments.
2026
C26.0.964
AI-powered end-to-end solution for customer experience - Phase II
The second phase uses customer experience as the common measure for network optimisation and investment decisions, combining network performance data, crowdsourced experience data and traffic forecasts. It grew from five operators to eight.
- Finalist: Outstanding Catalyst - Attendees' choice (2026)
Project champions
Alongside
2025
C25.5.901
AI-driven customer experience-based network investments
A project on deciding network investment by customer experience: experience data from consenting users is combined with network data in a digital twin, to find root causes, anticipate congestion and rank where to build or tune.
- Finalist: Outstanding Catalyst - Business Gamechanger (2025)
- Finalist: Outstanding Catalyst - Innovation with Purpose (2025)
Project champions
Alongside
2025
C25.0.845
AI-powered end-to-end solution for customer experience
The first phase set out to base operator decisions on the customer: connectivity experience measured on end-user devices is correlated with access, transport and core network data, so issues are found and prioritised by their effect on customers.
- Winner: Outstanding Catalyst - Rising Star (2025)
- Finalist: Outstanding Catalyst - Tech for Good (2025)
- Finalist: Outstanding Catalyst - Business Impact (2025)
Project champions
Alongside
Who it is for
TowerCos, MNOs and MSPs. One platform.
TowerCos
Sites, tenants, energy and colocation delivery.
Explore TowerCos
Mobile Network Operators
Network performance, field work and capacity planning.
Explore Mobile Network Operators
Managed Service Providers
Service delivery, field execution and proof of visit.
Explore Managed Service Providers
How it works
Your systems in. Proposals out.
MLNetworks reads the systems you already run, builds a model of each site, and prepares proposals for a person to approve.
Your systems
- OSS / BSS
- Telemetry & IoT
- ERP
- GIS
- ITSM
- Field systems
- Digital twins
- Predictive models
- AI agents
A person approves
What your teams get
- An incidentwith its probable cause
- A work orderwith its evidence attached
- An investment optionwith the reasons for it
Integration scope is defined for each deployment.
ISO/IEC 27001:2022
Certified. Independently audited.
GDPR
Compliant.
Data residency
Africa, Europe or the Middle East, set per deployment.
Access control
Role-based access, single sign-on and multi-factor authentication.
Integrations
Plug and play with industry leaders
The best tools work beautifully together. MLNetworks connects with the systems you already trust, so your operations flow as one.
View all integrations
Which site gives you the most trouble?
Bring a real case. An MLNetworks expert will walk through it with you.
Talk to an Expert