Platform Privacy Policy

Welcome to the MLNetworks platform ("we," "our," or "us"). This Privacy Policy explains how mlnetworks.io collects, uses, discloses, and safeguards your information when you use our mobile application and services.

By using the MLNetworks platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

We use the collected information for the following purposes:

• Provide and maintain our workforce management services
• Process and manage work orders and tasks
• Optimize workforce allocation and routing
• Monitor energy consumption and equipment performance
• Generate reports and analytics
• Improve app functionality and user experience
• Send notifications and operational updates
• Ensure compliance with safety regulations
• Provide customer support
• Detect and prevent fraud or security issues

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication protocols
• Regular security audits and updates
• Access controls and monitoring
• Secure data centers with redundancy

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

You may request deletion of your data by contacting us, subject to legal and operational requirements.

Depending on your location, you may have the following rights:

Access:

Request access to your personal data

Correction:

Request correction of inaccurate data

Deletion:

Request deletion of your data

Portability:

Request a copy of your data

Objection:

Object to certain data processing

Withdraw Consent:

Withdraw consent for location tracking

To exercise these rights, please contact us using the information below.

You can control location permissions through your device settings. Disabling location services may limit certain app functionality. We only collect location data when the app is in use (foreground) or as configured by your organization.

The MLNetworks platform is not intended for users under the age of 18. We do not knowingly collect information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending an in-app notification for material changes

Your continued use of the app after changes constitutes acceptance of the updated policy.

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.